Facilities

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    Cleanliness & disinfection
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
Common Areas
  • Picnic area
  • Shared lounge/TV area
  • Chapel/shrine
  • Outdoor furniture
Food & Drink
  • Restaurant
  • Coffee house on site
  • Room service
Food & drink safety
  • Breakfast takeaway containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
Front Desk Services
  • Lockers
  • 24-hour front desk
  • Invoice provided
General
  • Parking on site
  • Parking
  • WiFi available in all areas
  • Private parking
Miscellaneous
  • Higher level toilet
  • Family rooms
  • Toilet with grab rails
  • Non-smoking throughout
  • Non-smoking rooms
  • Wheelchair accessible
  • Facilities for disabled guests
  • Air conditioning
  • Lift
  • Auditory guidance
  • Heating
  • Lower bathroom sink
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
Pool and Spa
  • Massage chair
Safety & security
  • Fire extinguishers
  • 24-hour security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box
Safety features
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and key areas
Services
  • WiFi
  • Internet services
  • Free WiFi
Shops
  • Minimarket on site
Transportation
  • Parking garage
Al Andalus Plus

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